Last update: May 2024.
Please read these Terms of Use and Contracting ("Terms") carefully before accessing or using the Services. By using zapr.link or registering an account, you agree to these Terms, which constitute a contract between zapr.link and you. As a customer of the Service (as this term is defined below) or representative of an entity that is a customer of the Service, you will hold the status of user ("User" or "you") in accordance with what is established in these Terms.
Owner: zapr.link
Email: [email protected]
1.1. The website available through the domain name https://zapr.link and all its subdomains or sections ("Website") are operated by zapr.link.
These Terms govern the access, navigation, and use of the Website by the Users, as well as their use of the services available on the Website (such as the installation of the zapr.link extension and the enjoyment of derivative services ("Services")).
Some Services may be subject to specific conditions or instructions that must be accepted by the User before the provision of the corresponding Service. These specific conditions may be imposed by zapr.link or by third parties. In the event of a conflict, these specific conditions will prevail over these Terms. Consequently, the User declares to have read and accepted such specific conditions.
Regarding the collection and processing of personal data, the Privacy Policy and the Cookie Policy will apply as appropriate.
1.2. Any user who accesses the Website or installs the zapr.link extension will be considered a User. If you (User) do not agree with the content or any part of the Terms, you must leave the Website immediately or uninstall the zapr.link extension from your browser.
1.3. By accepting these Terms, the User guarantees that:
1.4. The access and use of the Services by minors require the consent of their parents, guardians, or authorized legal representatives. These individuals will be considered responsible for the acts committed by the minors under their custody. Please contact us if you wish to authorize a minor.
In the event that the User is accessing and using the Services on behalf of a third party, such as an employer or a company, the User declares and guarantees that they have obtained prior express authorization from such third party to contract the Services, or that they have been granted legal representation power to contract or access the Services.
1.5. zapr.link reserves the right to modify the Services, the Website, and any aspect of these Terms at any time. Notwithstanding the foregoing, the Services or requests that have been made by the User prior to such modifications will be maintained and will be fulfilled and executed as agreed.
2.1 Access to the Website is free of charge. However, the cost of the Internet connection used to access the Website, which is provided by the User's service provider, may be subject to fees. Additionally, the use of certain Services offered through the Website may require payment, the specific conditions of which will be detailed on the Website itself.
2.2 Access and use of the Website and Services may require a computer or other computing device, as well as an Internet connection. Any expenses related to these items are not included in the Services described in the Terms and must be borne solely by the User.
2.3 To use the Services, the User may opt for the limited version by downloading the extension without registering. Alternatively, they can access extended functionalities once registered on our website or by acquiring a subscription, using the extension and logging into their zapr.link account through a compatible browser. (Refer to the Privacy Policy to learn about the personal data to which zapr.link has access as a result of these authorizations).
2.4 zapr.link is not a service of Google Inc. This company and zapr.link are unaffiliated and independent entities that do not represent each other.
2.5 The User agrees to use the Services in good faith and not to use them negligently, for fraudulent purposes, or in any unlawful manner. Furthermore, the User agrees not to engage in any conduct or action that could damage the image, interests, or rights of the Services, other Users, or third parties.
2.6 It is the User's responsibility to ensure before using the Services that the features of the Services align with their interests.
3.1. The User agrees to use the Website and the Services in accordance with the law, morality, and public order, as well as in compliance with the Terms. The User shall refrain from using the Website or the Services for any illegal activities or purposes that may constitute criminal offenses, as well as from violating any applicable law. The User commits to using the Services for:
3.2. The User declares and guarantees that their use of the Service will comply with all applicable laws and regulations. You are responsible for determining whether the Service is suitable for your use under any applicable regulations, especially the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.
Therefore, you agree, declare, and guarantee to zapr.link that:
3.3. To resolve any technical issue or issue related to the contracting of services, the User is obliged to use the contact means officially designated by our customer support team, which include email and support form. We commit to providing personalized assistance within the established service hours, following the previously agreed timelines. zapr.link reserves the right to suspend or block the accounts of those users whose actions harm the reputation of the company or issue defamatory statements without having previously resorted to the established support procedures or without respecting the corresponding waiting times.
3.4. The User agrees to indemnify and hold zapr.link harmless against any claim, fine, penalty, or sanction arising from the User's breach of the aforementioned conditions of use. zapr.link reserves the right to claim compensation for direct and indirect damages suffered.
4.1. All content hosted on the Website and the Service is protected by intellectual property rights owned by zapr.link or its licensors, including, but not limited to, intellectual property in texts, photographs, graphics, images, icons, technology, software, links, and any other audiovisual or sound content, as well as their graphic design and source code. Under no circumstances will the exploitation rights contemplated in the current intellectual property regulations for the aforementioned contents be deemed transferred or licensed to the User.
4.2. The trademarks, trade names, or distinctive signs of any kind displayed on the Website or in the Services are owned by zapr.link or third parties. Under no circumstances should it be understood that the rights of the trademarks displayed on the Website or in the Services have been transferred or licensed to the User. zapr.link is a trademark owned by zapr.link.
4.3. Regarding the use of the zapr.link extension, zapr.link grants the User a personal, worldwide, non-transferable, and non-exclusive license for the duration of the Services. Once the provision of the Services has ended, regardless of the reason, the User must immediately cease using the zapr.link extension and the Services.
4.4. The User is prohibited from copying, modifying, disassembling, performing any actions to derive the source code, creating derivative works, or conducting reverse engineering of the Services.
5.1 These general conditions are expressly designed to regulate the conditions applicable to the contracting processes carried out by the "Customer" users of the subscriptions offered by zapr.link through its website.
These conditions will remain in force and be valid for as long as they are accessible through the website, notwithstanding that zapr.link reserves the right to modify, without prior notice, the general conditions as well as any of the legal texts found on said website. In any case, access to the website after its modification, inclusion, and/or replacement implies acceptance of them by the user.
5.2 The customer is subject to the general conditions in force at each moment of performing the corresponding contracting, and it is not possible to contract any service without prior acceptance of these general contracting conditions.
5.3 On our website, you can explore and purchase a variety of products or services, as shown on each sales page. Payment Options: To complete your purchase, you may use Visa or Mastercard. You are required to provide the following details of the cardholder: name, card number, expiry date, and security code (CVV).
Payment Processing: All transactions are processed through an external payment gateway, Stripe, which ensures the security and confidentiality of your data. For more information about Stripe and its security policies, visit their website. At zapr.link, we strictly adhere to the policies set by Stripe to ensure the protection of your financial data.
6.1. If the User fails to fill out a required field, they will not be allowed to proceed through the purchase process until that field is completed, and an alert will be displayed informing the User of this circumstance.
6.2. The User may, at any time, modify or update their information as a User of the Service by accessing the "Account" section.
6.3. In the event of non-recoverable errors during the purchase process (for example, the purchase is made for the wrong email account), the User may request the correction of such an error within thirty (30) days by sending a communication to [email protected].
7.1. The prices and terms of the various subscription options for zapr.link Services are provided on the Website and are displayed on the screen before the purchase process when selecting a subscription option.
7.2. The Value Added Tax (VAT) is included in the prices.
zapr.link values each customer and works hard to provide a pleasant experience when using zapr.link's products and services. Most zapr.link programs offer a free trial version, so customers can "try before they buy." This helps customers make a deliberate purchase decision and avoid buying the wrong product for their needs.
8.1 Due to this "try before you buy" system, zapr.link offers a 30-day money-back guarantee only for the annual subscription. If a purchase exceeds the specified money-back guarantee period of the product, no refund will be granted.
8.2 For monthly subscriptions, refunds will only be approved under the following accepted circumstances:
zapr.link offers refunds for the following circumstances within the guidelines of its Money-Back Guarantee.
The purchased software has significant technical issues and no solution has been provided within 30 days. In this case, zapr.link will refund the purchase price if the customer does not wish to wait for a future update.
9.1. If there are any doubts about the Services, the User can contact zapr.link by sending an email to [email protected].
9.2. The User can also seek answers to their questions at the zapr.link Support Center https://zapr.link/help-center/.
10.1. zapr.link is a tool designed to enhance the efficiency of internal communications within companies using the WhatsApp platform. This service facilitates the rapid and effective exchange of information within organizations. Additionally, we guarantee the privacy and security of the information as we do not maintain databases of recipients.
The user acknowledges and accepts that the performance of the Services can be affected by various factors which may sometimes lead to certain deficiencies. It is also acknowledged that the Services are not free from defects and errors. zapr.link commits to constant efforts to improve the effectiveness and reliability of the Services offered.
10.2. The User acknowledges and accepts that the use of the Website and the Services is at the User's own risk and responsibility, therefore, zapr.link accepts no liability for misuse or non-compliance with these Conditions.
The User will be responsible for any damage caused to zapr.link as a result of the User's use of the Website and the Services in violation of these Conditions.
10.3. zapr.link does not guarantee the availability or continuity of the Website or the Services, their accuracy, reliability, or completeness, nor if they are suitable for a particular purpose. To the maximum extent permitted by applicable law, zapr.link will have no liability in this regard.
For example, and without limitation, zapr.link will not be responsible for damages that may arise from:
10.4. EXCEPT WHEN THERE IS WILLFUL MISCONDUCT BY zapr.link AND IN THOSE CASES WHERE DUE TO THE SPECIFIC CIRCUMSTANCES OF THE INVOLVED USER OR THE NATURE OF THE CASE, APPLICABLE LAW ESTABLISHES THAT LIABILITY CANNOT BE LIMITED BY AGREEMENT OF THE PARTIES. OUTSIDE OF THESE CASES, THE USE OF THE WEBSITE AND THE SERVICES WILL BE AT THE SOLE RISK OF THE USER AND zapr.link WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND CAUSED TO THE USER AS A RESULT OF THE USE OF THE WEBSITE OR THE SERVICES.
11.1. All notices, requests, petitions, and other communications between zapr.link and the User regarding the Services or access to the Website shall be in writing and shall be considered duly delivered if sent by certified mail or certified fax (burofax) to the address that the parties have indicated to each other for that purpose.
11.2. Notwithstanding the above, notices sent to zapr.link shall be considered duly made when sent via email to [email protected].
11.3. Without prejudice to the above, notices sent to the User shall be considered duly made when sent via email to the address associated with the User's email account for the use of the Services or, if necessary, to the address that the User has provided to zapr.link for that purpose.
In the event that any provision of these Terms is declared, in part or in whole, null or void, such invalidity will only affect the provision or section deemed null or voidable. The other provisions will continue in effect. The provision that is annulled, in part or in whole, will be considered as not included in these Terms.
13.1. These Terms shall be governed by and construed in accordance with the laws of Brazil.
13.2. It shall be considered that the contracting of the Services has been formalized at the location where the fiscal domicile of zapr.link is situated at the time of contracting the Services.
The User and zapr.link expressly waive any other jurisdiction that may correspond to them and agree to resolve any disputes arising from the Services or access to the Website before the Courts of Barcelona (Brazil), unless the condition of the user mandatorily requires the application of any other regulations.